Terms & Policies

The fine print. Not always fun, but we like to be thorough.

The use of the Nautical North (“Nautical North”) www.nnchart.com website (the “Website”) and the sale of products and services offered on this Website are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies, and terms and conditions of sale appearing on this Website (collectively, hereinafter referred to as the “Terms”). Your use of this Website in any manner, whether browsing, activating an account with us or making a purchase, constitutes your acknowledgment that you have read the Terms and that you agree to follow and be bound by them. Nautical North reserves the right to modify or change the Terms at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this Website. Please note that the guidelines, policies and other terms and conditions of use and sale at the retail stores of Nautical North and other Nautical North affiliated or co-branded websites may vary.


The Nautical North logos and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.

The entire contents of this Website, including text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information and software (collectively, "Content") are subject to copyright, trademark, or other proprietary rights or licenses held by Nautical North, or a Nautical North affiliate or by third parties who have licensed their rights to Nautical North. All Content is copyrighted as a collective work under the United States and international copyright laws, and Nautical North owns, to the fullest extent allowed by such law, the copyright in the arrangement, coordination, compilation, enhancement and selection of such Content or this Website. Except as provided herein, you may not make copy, modify, or create derivative works of any of the Content. In addition, you may not distribute, publish, transmit, reuse, repost, or frame any of the Content in any manner, or sell or attempt to sell any of the Content.


Any remarks, suggestions, ideas, messages and data submitted by you to Nautical North, through this Website or other Nautical North affiliated websites (collectively, the "Messages") shall be and remain the exclusive property of Nautical North. Therefore, Nautical North discourages you from submitting Messages that you do not wish to assign to Nautical North, including confidential information or any original creative materials, such as product ideas or original works. You represent and warrant to Nautical North, and accept responsibility for, the accuracy, appropriateness and legality of the Messages. Your submission of such Messages shall constitute an assignment to Nautical North, of all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the Messages. Nautical North is entitled to use, copy modify, disclose, distribute and make derivative use of any of the Messages for any purpose without restriction or compensation in any way to you.


Nautical North attempts to ensure that the Content on this Website is complete and current. As indicated in the Disclaimers provisions set forth below, Nautical North does not guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Nautical North reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Nautical North reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and or your credit card has been charged.


You may access and view the Content appearing on this Website for your personal, non-commercial use only. You may download and or copy certain portions of the Content for your personal, non-commercial use only, provided that you: (1) retain all copyright, trademark or other proprietary notices contained on the Content; (2) do not modify or alter the Content in any way; and (3) do not make the Content available to any third party. Nautical North reserves complete title and full intellectual property rights in any Content that you download from this Website. You agree to use this Website only for lawful purposes. You will not: (a) make any Content available to, or use any Content for the benefit of, anyone other than you; (b) sell, resell, license, sublicense, distribute, rent or lease any Content; (c) use any Content or transmit any infringing, libelous, or otherwise unlawful or tortuous material, or to store or transmit material in violation of third-party privacy rights on this Website; (d) attempt to gain unauthorized access to any Content; (e) copy any Content except as permitted herein; (f) frame or mirror any part of any of the Content; (g) access any Content in order to build a competitive product or service; (h) reverse engineer any Content; (i) misrepresent the identity of a user; (j) tamper with or modify this Website; or (k) conduct any fraudulent activities.


At this time, with the exception of Nautical North gift cards, Nautical North Website ships merchandise only to locations within the continental United States and not to international locations. Additionally, Nautical North Website does not ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier.

Any orders requiring shipping outside the Continental U.S. may do so by calling our Sarasota gallery directly at (941) 388-3334.

You may purchase merchandise from this Website by using any one of the payment options listed in the Payment provisions below. Nautical North reserves the right to change its payment procedures at any time without prior notice to you.

nautical north charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location to which the order is being shipped.

once your order is submitted to us, we cannot change or cancel an order except as provided herein. all returns of merchandise are subject to nautical north return policy, as set forth herein.


PAYMENTS: All Website orders must be paid in full prior to shipping. A valid credit card is required when placing an order. Orders placed without complete payment information and or a valid credit card may be canceled without further notification.


All Website orders will be shipped using UPS Ground delivery services. Shipping charges are as provided by UPS and may change at any time without notice. Nautical North reserves the right to add additional handling fees to any order.


All products are made to order. Our production time, from order to shipping date, is approximately 10-12 business days. Please keep in mind that all products are custom made to order. We do not keep inventory on hand. We are committed to do our best to ship every order as soon as possible. In the event of any foreseeable delays in production, Nautical North will contact you directly by phone and or the email address you have provided us.


To guarantee delivery by Christmas, order must be placed by December 1, 2015 (Any order placed after the December 1st deadline will not be guaranteed to be shipped in time for Christmas).


Online orders may be canceled within 48 hours of online purchase by calling Nautical North directly at (941) 388-3334. Canceled orders within the first 48 hours will incur a $10 cancellation fee. Orders canceled after 48 hours of online purchase may incur a cancellation fee of up to half of the total purchase price. If your credit card has been charged for the purchase and your order is canceled within 48 hours, Nautical North shall promptly issue a credit to your credit card.


Nautical North will not accept returned product unless defective and/or damaged during delivery. All products are made of natural wood (wood grain, wood stain, texture, etc.) which provide its uniqueness. Nautical North will not accept returns based solely on customer wood preferences. All defective and or damaged products eligible for exchange must be returned to Nautical North prior to receiving any replacement piece(s). Please contact Nautical North directly for any inquiries regarding the return of a defective and/or damaged product.


Over the past four years, less than 1.4% of our charts arrive damaged and 9 out of 10 of these damages are due to shipping. If your chart arrives damaged, please keep all original packaging and call or email Nautical North directly at (941) 388-3334 or sarasota@nnchart.com. Please take digital photographs of any visible damage to the box and or chart if possible.


All Content on this Website, including but not limited to, any advice that may be given to you over this Website, are provided “AS IS” and all use of this Website is at your own risk. Nautical North disclaims, and you hereby waive, any and all warranties and liabilities of Nautical North whether expressed or implied, arising by operation of law or otherwise, with respect the this Website and any Content on this Website, including but not limited to, any: (1) implied warranty of merchantability or fitness for a particular purpose; (2) implied warranty of non-infringement; and (3) claim in tort (including negligence). Without limiting the foregoing, you acknowledge that Nautical North does not represent or warrant that this Website will be accessible without interruption or that this Website or the server(s) that makes this Website available are free from errors, defects, design flaws or omissions or from viruses or other harmful components.

Nautical North does not warrant the accuracy, integrity or completeness of the Content provided in this Website, including any advice or other similar information obtained by you from us or through this Website. Nautical North does not make any representation that the Content provided is applicable or appropriate for use in any locations.

Nautical North reserves the right to refuse or cancel any orders placed for products and or services for which the sale or use of such products and or services in your state is restricted or prohibited.

To properly serve all customers, Nautical North reserves the right to limit quantities. Nautical North further reserves the right to cancel multiple orders of an item purchased by the same NNchart.com user and/or shipped to the same delivery address. Nautical North may display advertising prints for products sold through this Website. Nautical North attempts to display the colors of the products shown on this Website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of color depends in part upon the type of computer monitor used by you.


In no event shall Nautical North, its directors, officers, employees, affiliates, successors, assigns, or other representatives be liable, whether in contract, warranty, tort (including negligence - whether active, passive or imputed), product liability, strict liability or other theory, to you or any other person for any damages (including without limitation, any direct, indirect, incidental, special, exemplary, punitive, or consequential damages) arising out of or in connection with any use of, inability to use, or results of the use of, this Website or any Content on this Website, even if Nautical North or its representative has been advised of the possibility of such damages. If you are dissatisfied with this Website and the Content thereon, or the terms and conditions, your sole and exclusive remedy is to discontinue use of this Website. If any portion of this limitation is found to be invalid or unenforceable for any reason, then Nautical North total liability to you shall in no event exceed One Hundred US Dollars ($100).


By accessing and using this Website, you agree that your access and use of this Website is subject to these Terms, and all applicable laws, as governed by the laws of the State of Florida, without giving effect to its conflicts of law provisions. A prevailing party in any dispute arising hereunder shall be entitled to recover its costs and expenses, including reasonable attorneys’ fees and expenses.


This Website may contain links to other sites that are neither owned nor operated by Nautical North (although some such sites may have an affiliation with Nautical North) (collectively, "Third Party Sites"). Such links are provided for your convenience only. Nautical North makes no representations whatsoever about any Third Party Sites which you may access through this Website, as Nautical North has no control over the content appearing on such Third Party Sites. Moreover, a link to a Third Party Site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content on, or the use of, such Third Party Site. No rights to use or copy the information on this Website or the Third Party Site is granted or implied. In addition, the privacy policies applicable to Third party Sites may differ significantly from Nautical North Privacy Policy. You are encouraged to review the applicable privacy policies of such Third Party Sites.


These Terms constitute the entire agreement between you and Nautical North with respect to this Website. These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Nautical North, with respect to this Website. No modification of these Terms shall be effective unless it is authorized by Nautical North. If any provision of these Terms is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with all other provisions remaining in full force and effect.


NNChart.com does not rent or sell customer information to outside, third party marketers. We may share your information with affiliated companies of Nautical North in order to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. Nautical North’s affiliated companies agree to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting your customer information.

Estimated UPS Ground Cut Off Times

Christmas 2017
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